Last updated: March 5, 2026
1. Overview
This Privacy Policy explains how SupplyAutomate collects, uses, and protects personal information when you use our website and supply chain software services.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly, such as account profile details, billing details, support requests, and files you upload.
We also collect technical and usage data such as browser type, device data, IP address, log data, and product interaction events.
3. How We Use Information
We use collected information to provide and improve the service, secure accounts, process payments, respond to support requests, and communicate updates about the platform.
We may also use aggregated and de-identified information for analytics and product planning.
4. Data Sharing
We do not sell personal information. We share data only with trusted service providers that support operations such as hosting, analytics, authentication, email delivery, and payment processing.
We may also disclose information if required by law or to protect rights, safety, and security.
5. Data Retention
We keep personal information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
When data is no longer needed, we delete or anonymize it where feasible.
6. Security
We use reasonable administrative, technical, and organizational safeguards to protect data.
No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
7. Your Choices and Rights
You can update account information in your workspace settings and request access, correction, deletion, or export of personal data where applicable law grants those rights.
To make a privacy request, please contact us through our contact page.
8. International Data Transfers
If you access the service from outside the country where our infrastructure operates, your information may be transferred and processed in other jurisdictions.
9. Children
Our services are intended for business users and are not directed to children under 13.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
11. Contact
For privacy questions, visit our contact page.